Order payment

Payment via PayPal

You can pay by credit card or electronic money. Payment is made through the service PayPal. To do this, during the checkout process, you must select the item "PayPal".

Payment via Cryptadium

You can pay with cryptocurrencies. Payment is made through the service Cryptadium. To do this, in the process of placing an order, you must select the item "Cryptadium".

Payment via Stripe

You can pay by credit card. Payment is made through the service StripeTo do this, during the ordering process, you must select the "Stripe" option.

Payment via YuKassa

You can pay by credit card or electronic money. Payment is made through the service YuKassa... To do this, in the process of placing an order, you must select the item "УKassa"or request a link to payment through any means of communication with us.

Payment through Studia3D Wallet

You can pay with your wallet Studia3D. About the methods of accruing bonuses and methods of replenishing the wallet Studia3D you can read on separate page.

Payment for an order for legal entities

You can pay by bank transfer after placing your order. When placing an order through automatic cost calculation system, an invoice without VAT is generated automatically and sent by e-mail. The order will be made and sent after the receipt of funds to our account. If you need to receive an invoice with VAT, please write to the mail 3dprint@studia3d.com. If for some reason you have not received an invoice for payment, send a letter with a request to the mail 3dprint@studia3d.com with the order number in the subject line. You can find the company's details at separate page.

 

Order delivery

The terms of the order for 3D printing can be found here... The delivery time of the goods is from 1 to 5 days, depending on availability in the office or at the main warehouse. When placing an order, you will have access to a list of the following delivery types:

1. In the case of buying a virtual product, after completing the payment for the order, you will be sent an e-mail with a link to download the file. You can always find links to purchased virtual goods in your personal account

2. You can see other delivery methods and payment terms on the checkout page. Now available:

СДЕК to the door/to the pick-up point - delivery by SDEK courier to the address or to the nearest SDEK point
FedEx - FedEx delivery to the address or to the nearest FedEx point
DHL - DHL delivery to the address or to the nearest DHL point
UPS - UPS delivery to the address or to the nearest UPS point
Aramex - delivery by Aramex courier to the address or to the nearest Aramex point

To arrange delivery, during the checkout process, enter or select the delivery address on the map. The parcel will be delivered directly to the address or to the nearest pickup point to the specified address, if the appropriate delivery type is selected.

Please note that the delivery method can be changed unilaterally if delivery by the selected delivery methods is not available in your area or seems impossible on the part of the carrier.

To track the package

When your order is collected and packed, our specialists transfer it to the logistics service. At this point, you will receive an email notification with the shipment number and delivery service. You can check the shipment status and monitor the delivery process in your personal account. 

 

Warranty and Disputes

What the warranty does not cover.

The warranty does not apply to custom products ordered through the automatic cost calculation system and placing an order, unless it is provided for in an additional contract or agreement. Products sold through an automatic system comply with GOST, ANSI, ISO.

Shop guarantee.

For all other items, you have a two-week store warranty.

Manufacturer's warranty.

The manufacturer's warranty applies to branded goods. If a manufacturing defect is found in the purchased product, you can apply for warranty repair both to our store and directly to the manufacturer. In case of entering our store, we ourselves will make diagnostics, work with the manufacturer and replace the goods in case of a defect.

Buyer's responsibility.

The purchase of virtual goods for the purpose of resale is prohibited. Studia3D is a registered trademark that keeps track of its copyrights.