Payment through YuKassa.
You can pay by credit card or electronic money. Payment is made through the service YuKassa... To do this, in the process of placing an order, you must select the item "УKassa"or request a link to payment through any means of communication with us.
Payment via PayPal.
You can pay by credit card or electronic money. Payment is made through the service PayPal. To do this, during the checkout process, you must select the item "PayPal".
Payment via Cryptodium.
You can pay with cryptocurrencies. Payment is made through the service Cryptadium. To do this, in the process of placing an order, you must select the item "Cryptadium".
Payment through Studia3D Wallet.
You can pay with your wallet Studia3D. About the methods of accruing bonuses and methods of replenishing the wallet Studia3D you can read on separate page.
Payment for an order for legal entities in Russia.
You can pay by bank transfer after placing your order. When placing an order through automatic cost calculation system, an invoice without VAT is generated automatically and sent by e-mail. The order will be made and sent after the receipt of funds to our account. If you need to receive an invoice with VAT, please write to the mail firstname.lastname@example.org. If for some reason you have not received an invoice for payment, send a letter with a request to the mail email@example.com with the order number in the subject line. You can get acquainted with the details of the company at separate page.
The terms of the order for 3D printing can be found here... The delivery time of the goods is from 1 to 5 days, depending on availability in the office or main warehouse... When placing an order, a list of the following types of delivery will be available to you:
1. In the case of buying a virtual product, after completing the payment for the order, you will be sent an e-mail with a link to download the file. You can always find links to purchased virtual goods in your personal account
2. You can see other delivery methods and payment terms on the checkout page. Now available:
CDEK to the door - delivery by courier CDEK to the address
CDEK to PVZ - delivery to the nearest SDEK point
To arrange delivery, during the checkout process, enter or select the delivery address on the map. The parcel will be delivered directly to the address or to the nearest pickup point to the specified address, if the appropriate delivery type is selected.
Please note that the delivery method can be changed unilaterally if delivery by the selected delivery methods is not available in your area or seems impossible on the part of the carrier.
Which countries do we ship to:
It is carried out by delivery services and our own courier service. The calculation and registration of delivery takes place during the checkout process.
To track the package.
When your order is collected and packaged, our specialists transfer it to the logistics service. At this point, you will receive a notification by email with the shipment number and delivery service information. You can check the status of your shipment and monitor the delivery process in your personal account or through the form below.
Parcel tracking is carried out through the track.global service.
We do not monitor the functionality of the service or errors on the service side.
Warranty and Disputes
What the warranty does not cover.
The warranty does not apply to custom products ordered through the automatic cost calculation system and placing an order, unless it is provided for in an additional contract or agreement. Products sold through an automatic system comply with GOST, ANSI, ISO.
For all other items, you have a two-week store warranty.
The manufacturer's warranty applies to branded goods. If a manufacturing defect is found in the purchased product, you can apply for warranty repair both to our store and directly to the manufacturer. In case of entering our store, we ourselves will make diagnostics, work with the manufacturer and replace the goods in case of a defect.
The purchase of virtual goods for the purpose of resale is prohibited. Studia3D is a registered trademark that keeps track of its copyrights.
19.10.2023 We have enabled the ability to track parcels in your personal account and on the delivery page.
17.08.2023 Added the ability to pay with Studia3D Wallet.
17.08.2023 We connected the possibility of paying with cryptocurrency through the Cryptadium service.
19.06.2023 Disabled Russian Post from the list of logistics service providers.
16.07.2022 Disabled the ability to arrange delivery through OZON Rocket due to the termination of the service. We are very sorry that the service stops working, but we have to come to terms with the circumstances.
27.06.2022 We temporarily disabled the ability to arrange delivery through 5Post due to technical problems on the 5Post side. We are waiting for the guys to connect everything.
05.04.2022 In connection with the introduction of sanctions against persons residing in Russia, we were forced to make changes in the composition of payment systems to pay for orders on our website. We have disabled the Fondy, PayPall payment systems and returned work with Robokassa. Payment services Robokassa and YuKassa started accepting payments using YandexPay. We were forced to refuse cooperation with UPS and DHL delivery services. More...
13.11.2021 We have disabled payment systems PayMaster, Net Pay, PayKeeper, RoboKassa due to the lack of the ability to work with multiple currencies. Added delivery method Ozon.
13.11.2021 Added the following delivery services: SBER LOGISTICS, 5POST, PEK, Business Lines
28.12.2020 We connected the PayMaster payment system for the Russian market segment.
13.11.2020 We connected the ROBOKASSA payment system for the Russian market segment.
11.11.2020 We increase the cost of delivery. Unfortunately, we have to do this. Now the cost of delivery of orders in Russia will be 700 rubles. Pickup from production in Moscow will remain free. Delivery within Europe will be 16,25 EURO. Shipping to the rest of the world will be $ 25.
09.11.2020 We return the payment method PayPall. At the same time, the PayPall payment system will not work in Russia and will not be available to customers located in Russia.
01.11.2020 The details for payment have changed Excluding VAT. Updated data is available at page with details.
31.07.2020 From July 31, 2020 PayPay stops working in Russia... In this regard, we are forced to disconnect this payment system from our store. Clients in Russia are our integral part. We are currently looking for a replacement for PayPall and will update the list of payment systems on our website shortly.
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